LEGAL INFORMATION

Business Information

Mojo Plume Designs is a registered business operating in the state of California. We are committed to providing high-quality custom designs and personalized products. Below is important information regarding our business registration and compliance:

  • Business Name: Mojo Plume Designs (Registered with the County of Los Angeles)
  • Owner: Marina Rosenberg
  • Seller’s Permit Number: 162-580304
  • Business License Number: 0003479356

Terms of Service

By using our website, you agree to our Terms of Service regarding the use of our products and services.

Privacy Policy

At Mojo Plume Designs, we respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

Refund & Return Policy

Due to the custom and personalized nature of our products, all sales are final and we are unable to accept returns or exchanges. We carefully create each item based on your specifications, and once the order is placed, we begin production right away.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receipt with a detailed description and photos of the issue. We will be happy to assist with a replacement or resolution.

Order Cancellation

Custom orders may only be canceled within 24 hours of purchase. After this time, production begins, and cancellations will not be accepted.

Shipping Issues

If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and, if needed, send a replacement.

Contact Us

For any questions or concerns regarding our business, products, or policies, please contact us: at info@mojoplume.com.